Privacy

Privacy Policy

Last updated: July 2026

We collect only what we need to operate Check In. We do not sell data, and client data is used only to deliver the service to coaches.

What we collect

Coach account data

Name and email address for account access.

Client records

Client names, emails, goals, action items, responses, and notes you enter.

Service activity

Check-in history, generated drafts, briefs, ratings, and feedback.

Analytics

GA4 landing-page usage data only after consent, including page paths, session data, and anonymized IP data.

How we use it

Send check-ins, store responses, and generate pre-session briefs.
Generate coach-reviewed drafts and summaries from the client context you provide.
Operate, secure, troubleshoot, and improve the product.
Measure landing-page usage when analytics consent is granted.

Retention and deletion

We retain data while your account is active. When you delete your account, associated coach and client data is permanently deleted.

Roles and responsibility

You are the data controller for client information you enter. Ascendvent LLC acts as your data processor and uses that data only to provide the service.

Sub-processors

Anthropic

Generates check-in drafts and briefs from coaching context. Client email is not sent.

Supabase

Stores coach, client, authentication, and app data.

Resend

Delivers check-in and product emails.

Google Analytics 4

Measures landing-page usage only after consent.

Fly.io

Hosts the AI pipeline runtime. Request data is processed during execution.

Your rights

You can view your data in the app, delete your account from Settings, or request access or erasure by emailing admin@ascendvent.life. California residents may request to know what data we collect and request deletion under CCPA. UK users also have rights under UK GDPR.